Delivery Information

UK and International Mail Order Specialists

CHRISTMAS & NEW YEAR - POSTING DATES

Orders & Delivery
We deliver within the UK, European and Worldwide destinations
Orders are processed and dispatched from Pendle Slot Racing 5 days a week (Monday to Friday).
We aim to process and dispatch all orders received by 5pm on the next working day (Monday to Friday).
We take great care to ensure that each order is securely packed.
EU Customers - No Suprise Import Fees Pendle Slot Racing is IOSS registered. EU customers buying from our shop DO NOT pay anything extra upon delivery of a parcel. More info

Good to know

The shipping price is dynamically calculated at the end of the checkout pages.

The price is based on the delivery location, postage service and the weight of the items in your basket.

UK Delivery

UK Mainland including the channel Islands, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands, Northern Ireland and Isle of Wight.

Delivery Service	Delivery Time
Royal Mail 1st Class	1-3 working days from dispatch.
Royal Mail Tracked 24®	Provides full online tracking of the parcels progress, SMS/email notifications. Aims to deliver your parcel the next working day from dispatch.
Royal Mail Tracked 48®	Provides full online tracking of the parcels progress, SMS/email notifications. Aims to deliver your parcel in two to three working days from dispatch.
Royal Mail Special Delivery®	Delivered the next working day from dispatch (tracking and delivery signature).
Courier (UPS/DPD)	Delivered the next working day from dispatch (tracking and delivery signature).

Postage Price Guide - UK

The shipping price is dynamically calculated at the end of the checkout pages. The price is based on the postage service and the weight of the items in your basket.

Weight	Delivery Service	Price Guide
Up to 2 kilo	1st Class (orders under £15)	from £2.95
Up to 4 kilo Up to 4 kilo Up to 4 kilo -	Tracked 48® Tracked 24® Special Delivery® Courier	from £3.75 from £4.50 from £7.30 from £8.95

FREE UK Mainland Postage
Parcels sent with order value over £200.

Europe Delivery

European destination parcels under 4 Kilo by Royal Mail International Tracked & Signed, or Courier service. Parcels usually take 3–5 working days from dispatch.

EU Customers - No Surprise Import Fees
Pendle Slot Racing is IOSS registered. EU customers buying from our shop DO NOT pay anything extra upon delivery of a parcel. If you are asked to pay, please contact us as soon as possible. PSR Blog \| EU Customers - No More Surprise Import Fees on Parcels

Postage Price Guide - Europe

The shipping price is dynamically calculated at checkout based on your selected country and the weight of the items in your basket.

Weight	Delivery Service	Price Guide
up to 500gr	Signed For Signed For Insured	£9.00 £14.00
up to 750gr	Signed For Signed For Insured	£10.50 £15.50
up to 1000gr	Signed For Signed For Insured	£12.00 £17.00
up to 1250gr	Signed For Signed For Insured	£13.50 £18.50
up to 1500gr	Signed For Signed For Insured	£15.00 £20.00
up to 1750gr	Signed For Signed For Insured	£16.50 £21.50
up to 2000gr	Signed For Signed For Insured	£18.00 £23.00

Europe Courier Postage
We can also send by courier which is very reliable and trackable (3-5 days from dispatch).

Rest of the World Delivery

Orders to countries outside the UK and EU - parcels under 4 Kilo send by Royal Mail International Tracked & Signed or Courier service. Parcels usually take 5–7 working days from dispatch.

Royal Mail Postage Price Guide - Rest of the World

The shipping price is dynamically calculated at checkout based on your selected country and the weight of the items in your basket.

Please note, local customs charges may also apply*.

Weight	Delivery Service	Price Guide
up to 500gr	Signed For Signed For Insured	£9.95 £15.00
up to 750gr	Signed For Signed For Insured	£12.95 £18.00
up to 1000gr	Signed For Signed For Insured	£15.95 £21.00
up to 1250gr	Signed For Signed For Insured	£18.95 £24.00
up to 1500gr	Signed For Signed For Insured	£21.95 £27.00
up to 1750gr	Signed For Signed For Insured	£24.95 £30.00
up to 2000gr	Signed For Signed For Insured	£27.95 £33.00

ROW Courier Postage
We can also send by courier which is very reliable and trackable. (5-7 days from dispatch)

ROW Customs Fees*
For orders to ROW countries the UK VAT (Sales tax @ 20%) will be removed when you proceed through the Checkout. This applies to all our products on the Pendle Slot Racing website except for books, magazines and catalogues which are zero rated for VAT. All ROW Orders will be dispatched without UK VAT (Sales tax @ 20%) and will carry a customs declaration. The declaration will be to the value of the goods. Before your parcel arrives for delivery, you may be contacted by the postal service /courier to pay local VAT and any admin fee. Unfortunately, Pendle Slot Racing has no control over these fees and we have no way of accurately calculating customs fees, taxes, duties etc. Please contact your local customs office for more information. The shipping charges you pay to Pendle Slot Racing only covers the shipping cost, and do NOT include customs fees, import taxes or duties etc. Orders may be delayed due to the customs process. If payment of additional fees is refused at the time of delivery, the shipment may be returned back to us. Only when we receive the returned parcel can we refund your purchase price of goods (not including shipping costs) and minus any additional fees.

Changes to Delivery Address

If you need to to change your delivery address this must be communicated to us - please contact us.

Updating the address on your account will not change any previous orders or pre-orders.

Delivery Charges for Pre-Orders

We do not charge for pre-order items until the product becomes available and is ready to be dispatched.

Because new products arrive at different times during the year, customers with multiple Pre-Order items will be contacted with the option to:
(1) Reserve the item and wait for further Pre-Order items to arrive in stock and send in one parcel at a later date.
(2) Send new item straight away (postage added for each parcel sent).

Reserve Orders - Hold for Later Delivery

By selecting "Hold for later delivery" on the checkout page, you can now purchase any items, and we can keep them held at our premises, instead of shipping them to you at this time. We can send multiple orders in one parcel instead of several, which can help save on shipping costs.

More details

Click & Collect - PSR In-Store Pickup

Click & Collect service is available at Pendle Slot Racing.

How to place a Click & Collect order

1. Add items you want to your basket
2. Checkout as normal selecting your preferred payment method
3. Select 'Click & Collect' as the delivery option

Please allow at least 1hr during our opening hours to prepare your order.

When can I collect my order?

Click & Collect orders can be collected Monday to Friday 10am-4pm (excludes bank holidays).

Please contact us before travelling.

Where to collect your purchase

Collect your items from Pendle Slot Racing.

Unit 49, Churchill Way, Lomeshaye Ind Est, Nelson, Lancashire, BB9 6RT.